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- About Le Creuset
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- Le Creuset Warranty Info
Elevate Your Culinary Experience with Quality Cookware
Welcome to Williams Food Equipment, your trusted source for premium kitchenware and cookware. We are proud to offer an extensive collection of top-quality culinary products, including the renowned brand, Le Creuset.
Le Creuset: A Legacy of Excellence
Le Creuset has established itself as a leading brand in culinary innovation and craftsmanship for over 90 years. With a rich heritage and unwavering commitment to quality, Le Creuset has become a staple in kitchens around the world.
Unmatched Quality and Craftsmanship
Le Creuset cookware stands out for its superior quality and exceptional craftsmanship. Each piece is meticulously designed and carefully crafted to deliver unmatched performance. From their iconic cast iron Dutch ovens to elegant stainless steel cookware, Le Creuset offers a wide range of products that cater to the needs of both home cooks and professional chefs.
The Perfect Blend of Functionality and Style
Le Creuset's attention to detail is unparalleled, ensuring that every piece of cookware not only performs flawlessly but also adds a touch of elegance to your kitchen. With their vibrant range of enamel colors, Le Creuset products are as aesthetically pleasing as they are efficient. Whether you're serving a dish straight from the oven to the table or looking to enhance your kitchen decor, Le Creuset is the perfect choice.
Endless Culinary Possibilities
Le Creuset isn't just limited to cookware. Their product range includes a variety of kitchen accessories, bakeware, dinnerware, serveware and even pet food bowls and containers. With Le Creuset, you can equip your kitchen with everything you need to embark on a culinary adventure with confidence and style.
Trust Le Creuset for Your Culinary Journey
At Williams Food Equipment, we understand the importance of using high-quality cookware that enhances your cooking experience. That's why we proudly offer Le Creuset as a trusted brand that delivers on its promises. With Le Creuset, you can elevate your culinary skills, express your creativity, and create unforgettable meals.
Invest in Le Creuset cookware today and discover a world of culinary possibilities. Shop our extensive collection at Williams Food Equipment and let Le Creuset be your partner in the kitchen.
Where is Le Creuset Made?
Le Creuset enameced cast iron products are hand crafted in France using only premium materials.
Le Creuset Stainless Steel Cookware is made in Portugal.
All other Le Creuset products are sourced from all over the world and produced to Le Creuset's standards to ensure the highest quality and reliablity.
How do I care for my Le Creuset Products?
To learn the proper way to care for your Le Creuset product, please refer to the Care and Use brochure included in your item’s box, or view Le Creuset's Care and Use page online.
You should take care to never drop your pot or drag it across a cooktop. Such actions may permanently damage the enamel, and are not covered by warranty.
Although much of our cookware is dishwasher safe, in most cases we recommend washing by hand.
Remember to always use low or medium heat settings on direct heat sources; high heat may cause a pan to scorch.
Are Le Creuset products dishwasher-safe?
Although much of Le Creuset cookware is dishwasher safe, in most cases we recommend washing by hand.
What is Le Creuset Cookware Made Of?
Le Creuset is known for its cookware made of premium quality cast iron. It uses standard methods to produce pans, pots, and more that are durable and safe to use.
What is a Le Creuset Dutch Oven?
Le Creuset Dutch oven is a heavy-duty cast-iron pot used for cooking all types of dishes, from braises to bread. They are coated with an easy-to-clean enamel and come with tight-fitting lids
Is Le Creuset Cookware Worth It?
Authenticity is the primary reason why Le Creuset is so popular. It is a top-quality brand that offers a wide range of reliable products for your kitchen. Their durability and quality are what makes them worth the money.
Does Williams Food Equipment Carry Most of Le Creuset Cookware?
Williams Food Equipment carries the largest selection of Le Creuset cookware and bakeware in Canada. We offer the best prices for kitchen products such as French Round Dutch ovens, skillets, non-stick braisers, and more.
To submit a Le Creuset Warranty Claim please visit https://www.lecreuset.ca/en_CA/warranty-inquiry.html
Enamelled Cast Iron
What Does the Warranty Cover?
Your Le Creuset Enamelled Cast Iron product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this limited warranty for Cast Iron for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Stainless Steel Cookware
What Does the Warranty Cover?
Your Le Creuset Stainless Steel product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this limited warranty for Stainless Steel for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Toughened Nonstick Pro Cookware
What Does the Warranty Cover?
Your Le Creuset Toughened Nonstick Pro product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this limited warranty for Toughened Nonstick Pro for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Enamel on Steel Stockpots
What Does the Warranty Cover?
Your Le Creuset Enamel on Steel Stockpot product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this warranty for the Enamel on Steel Stockpot product for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Enamel on Steel Kettles
What Does the Warranty Cover?
Your Le Creuset Enamel on Steel Kettle product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this warranty for the Enamel on Steel Kettle product for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Stoneware
What Does the Warranty Cover?
Your Le Creuset Stoneware product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this warranty for Stoneware product for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Nonstick Metal Bakware
What Does the Warranty Cover?
Your Le Creuset Nonstick Metal Bakeware, are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this limited warranty for Metal Bakeware for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Dinnerware and Serveware
What Does the Warranty Cover?
Your Le Creuset Stoneware product, is warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset provides this warranty for Stoneware product for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Tools and Accessories
What Does the Warranty Cover?
Your Le Creuset Silicone Tools, Le Creuset Stainless Steel Tools and Le Creuset Mills are warranted to you by Le Creuset Canada Inc. (“Le Creuset”) to be free from manufacturing defects in material and workmanship.
How Long Does The Warranty Last?
Le Creuset Silicone Tools - Le Creuset provides this warranty for the Le Creuset Silicone Tools for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Le Creuset Stainless Steel Tools - Le Creuset provides this limited warranty for Stainless Steel Tools for the lifetime of the purchaser, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Le Creuset Mills - Le Creuset provides this warranty for Mills for a period of 10 years from the date of purchase, for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase.
Le Creuset General Warranty Inforamtion
What Does Le Creuset's Warranty Not Cover?
- Products not purchased from an authorised retailer of Le Creuset or products not purchased in Canada;
- Products without proof of purchase, which have been resold or assigned to another person(s);
- Damage caused by a third party, transportation or storage, external causes or other actions or events beyond our reasonable control, neglect, abuse, misuse or use not in accordance with the Care and Use booklet;
- Any damage, defect or use made known to the purchaser at the time of purchase;
- Fair wear and tear;
- Scratches, markings, stains, discolouration, or corrosion;
- Glass lids;
- Products used for commercial purposes;
- Counterfeit products;
- Products which have been modified, altered, or repaired by a non-authorised third party;
- Consequential loss, loss of time or convenience, or incidental damage.
Who can cliam the warranty?
This limited warranty can only be claimed by either: (i) the original purchaser of the product, or (ii) the recipient of the product (in a new and unused condition) as a gift from the original purchaser of the product.
What will Le Creuset Do if your item is covered under warranty?
If the product and the owner are covered by the limited warranty, Le Creuset will repair or replace the product free of charge.
In the case of a set of products, Le Creuset will only replace the defective product within the set.
Le Creuset does not guarantee the availability of the product or spare parts for the product during the guarantee period. If the product is no longer in production or no longer within the product range, Le Creuset will provide a replacement of a similar product of equivalent value. The replacement product is not guaranteed to be the same colour as the original product purchased.
How to Make a Warranty Claim?
To claim under the limited warranty complete the form available on the website (www.lecreuset.ca/warranty-inquiry) and once received the Le Creuset customer service team will contact you with the next steps. Alternatively, please contact the Le Creuset customer service team (details are provided at the back of this booklet).
You are responsible for all costs and expenses incurred to return the products to either the original place of purchase or to Le Creuset.
For help and advice you can also contact Le Creuset directly
All Warranty claims are at the sole discretion of Le Creuset. For more information regarding Le Creuset warranty information please visit https://www.lecreuset.ca/en_CA/warranty.html