FAQs

Shopping FAQs

Q:  Why is the search not returning anything?

A:  Try refreshing the page and entering your search term again.  Our site uses javascript to perform searches, so if you do not enable javascript, our search feature will not work for you.

Q: Why does the product I want not have an add to cart button?

A: This means that this product is no longer available.

Q:  Why does the Le Creuset color filtering not work?

A:  The filter does work; once you click the color, you must scroll down below the colored pots to see the full Le Creuset collection available in the color you selected.


Check Out FAQs

Q: Why will my username and password not work on the new site?

A:  You will need to choose, "reset password" to start shopping on our new site.

Q:  Why is my coupon code not working?

A:  We are doing our best to resolve incomplete coupon code offering.  Should run into an issue where your coupon code is not working, please use the contact us button at the bottom and we will refund you the coupon amount manually.

Sezzle FAQs

Q: What is Sezzle peyment solution

A: Sezzle is a payment solution that gives you the freedom to buy now and pay later - with no interest! When you complete a purchase with Sezzle, the merchant will process your order just like you paid in full, but you will have only paid a fraction of the cost.

Q: How does Sezzle work?

A: Sezzle is a payment solution that empowers you to “Buy Now and Pay Later” with simple, interest-free installment plans. 

We break down the total cost of your purchase into smaller payments, spread over at least six weeks. As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal installments (typically three), each two weeks apart.

No interest or processing fees are charged to you - as long as you pay everything off on time, you only pay for what you ordered!

Once you’re ready to check out, select Sezzle as a payment method. If you're a returning shopper, you'll just need to log in. If you're a new shopper, we'll walk you step-by-step through creating an account and linking a payment method.

After you’re approved and you complete checkout, we'll ship your products just like any other payment method. 

You will be notified at checkout what sort of payment plan you’re approved for, including how much is due upfront and when the next payments are due. We'll charge the first installment amount the day that you place your order, and the rest will be automatically scheduled. Don't worry - we'll send you text and email reminders, so there aren't any surprises!

Q: Does Sezzle perform a credit check?

A: We complete what’s known as a “soft check,” which means we take a look at your credit score as part of our risk check, but this doesn’t have an impact to your credit score. We use this information to help verify your identity, minimize fraud risk, and approve you for Sezzle!