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Terms & Conditions

Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

These Terms and Conditions May Change

Williams Food Equipment Co. reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

Shipping and Processing Fees

Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping and free shipping policies.

User Comments

We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Williams Food Equipment. Your submission of any such Comments shall constitute an assignment to Williams Food Equipment of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Williams Food Equipment will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Hyperlinks to other Web Sites

To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which Williams Food Equipment does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.


This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchant ability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Williams Food Equipment Co. shall not be liable for any damages of any kind related to your use of this Web Site.

Product Pricing Information

The prices displayed on our Web Site may differ from prices that are available in stores. The prices displayed in our catalogs are quoted in Canadian Dollars and are valid and effective only in Canada.  If an item is "out of stock" the price listed may change when stock is received; but if pre-ordering the price will be honoured.

Inaccuracy Disclaimer

From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Williams Food Equipment reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).  We do our best to provide eta's for all items via email, however they are not guarantee's as delays in production and distribution do occur.  We do our best to update when made aware of situations as such.

Any action relating to the use of the Web Site, catalogs or any transaction with Williams Food Equipment Co. must be brought in the provincial or municipal courts located in Ontario, Canada


Warranties on products sold by Williams Food Equipment are provided by the manufacturer and range from 90 days to limited lifetime. Most of our products have lifetime warranties and most appliances have warranties from 90 days to 1 year. Warranty information for specific products are available in their product listings and / or on each of the respective manufacturers' web sites.

In order to claim a warranty, all products that you believe may be defective must be returned prepaid, along with a copy of your original invoice or proof of purchase, as described in our return policy. Warranties do not cover products misused, abused or that have been modified in any fashion. Normal wear and tear is also not covered by manufacturer's warranties. Please refer to our return policy and the manufacturer's warranty for complete details.

Most products sold by Williams Food Equipment have limited lifetime warranties covering consumer use and most commercial applications. Specific exceptions are noted in the manufacturer's product warranty. To satisfy any warranty requirements, we will replace or repair (at our discretion) any warranted product that proves to be defective in materials or workmanship. We reserve the right to withhold replacement or repair until we've had a chance to inspect the product.

All warranties and information within Williams Food Equipment's website is listed in specific relation to product guarantees, expressed or implied, with respect to quality, merchantability, or fitness for a particular purpose. Williams Food Equipment shall in no event be liable for injuries, accidental or otherwise, death to persons, or damage to property, or for incidental contingent, special or consequential damages arising from the use of any products.

Pricing, Coupons and Misprints

At Williams Food Equipment we make every effort to ensure that our pricing and product information is accurate. However, in the event of an error, we reserve the right to correct pricing mistakes that occur as a result of typographical errors, or printing mistakes. All prices are subject to change without notice and are limited to stock on hand. Coupons are for online use only and cannot be redeemed in store. Coupons cannot be combined together or with in-store sale promotions.  All orders must have a subtotal of $50 or more to qualify for use of a coupon.

Tax Information

Williams Food Equipment is required to charge the appropriate Federal and Provincial taxes as dictated by each Province and Territory.


Williams Food Equipment is located in Windsor, Ontario and only Canadian currency is accepted.


We do our best to avoid backorders, they are costly to us and annoying to you. If however an item has to be backordered, our Customer Service Department will contact you and advise you of anticipated product delivery dates. Unless otherwise stated, you have the right to cancel any of your backordered items at any time before your order is shipped. If you wish, you may also choose to have us hold your entire order until all items are in stock and can be shipped together. Freight charges will still apply to backordered items designated as "heavy" (individual items that are 66 lbs +).